RETURNS & EXCHANGES
CLEARANCE ITEMS: Items bought on clearance may only be returned for an exchange or store credit. A refund is not permitted.
We do not refund shipping costs.
Returns sent to our address without filling out the return portal, will automatically be issued store credit.
All items must be UNWORN and UNWASHED in original condition with the tag still attached.
The customer is responsible for the cost of returns.
*All Masks/Filters are nonreturnable*
TO BEGIN THE RETURN PROCESS, PLEASE USE FORM BELOW
CLICK HERE FOR RETURN PORTAL
We want you to be completely satisfied with your purchase. If you are unhappy for any reason, we accept returns for refunds within 7 days for Domestic orders and 14 days for International orders from the delivery date. If the package does not reach us safely, we will not be able to complete the refund. Please make sure you get tracking on your returns so that proof of delivery can be verified. No refunds after 21 days.
Please allow 3-5 business days for payment to be reflected in your account.
We accept exchanges within 15 days after your order was delivered to you.
All items on your original order can be exchanged once. We will not allow an exchanged item to be exchanged again.
If you wish to return an item that was already exchanged, you can only be provided with store credit. No refunds, no exceptions
Altered items are not returnable.
If you are unable to process a return/exchange through our portal, please give us a call at:
Hours of operation:
Monday – Friday 9:00am to 5:00pm
Saturday -11:am to 5:pm
Allow 2-3 business days for us to process your return once it has been delivered.